Frequently Asked Questions

You can request an itemized quotation by emailing our sales team at orders@industrialcomponent.com or calling us directly at (707) 778-6299. Please include the requested part numbers, quantities, and destination postal code.

We provide formal PDF quotations including locked unit pricing, estimated lead times, and applicable freight options. You can also click the "Request Quote" button on any product page to auto-fill an inquiry.

Our daily cut-off for same-day dispatch is 2:00 PM PST (Pacific Standard Time), Monday through Friday (excluding major carrier holidays).

In-stock orders received with verified payment or an authorized purchase order prior to 2:00 PM PST will be picked, packed, and tendered to the carrier that afternoon.

Industrial Component has no minimum order amount for Net 30 accounts.

For commercial accounts, our standard credit policy requires that first orders be prepaid (via credit card, wire transfer, ACH, or check). Once your initial order is complete and your commercial credit references have been reviewed and approved, Net 30 payment terms apply starting on your second order.

We accept returns within 30 calendar days of delivery for items that are in brand-new, unopened, and resellable condition with all original packaging, manuals, and accessories intact.

Standard returns are subject to a 5% restocking fee to cover inspection, technical testing, repackaging, and administrative processing. Full guidelines are available on our Return Policy page.